Frequently Asked Questions
Everything you need to know about your Rare experience.
How long does it take for my order to be delivered?
Standard shipping typically takes 3 to 5 business days for metropolitan areas and 5 to 7 business days for the rest of the country.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags intact. You can initiate a request through our online returns portal.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these to your best-fitting garments for the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer Cash on Delivery (COD) services for most pin codes.
Can I cancel or modify my order after it has been placed?
Orders can be canceled within 2 hours of placement. Once the order has been processed for shipping, we are unable to make modifications.
How do I care for my Rare premium garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner wash care label, usually involving cold machine wash or dry cleaning.